Bigbasket Gift Card

Bigbasket.com (Innovative Retail Concepts Private Limited) is India’s largest online food and grocery store. With over 18,000 products and over 1000 brands in our catalog, you will find everything you are looking for. Right from fresh Fruits and Vegetables, Rice and Dals, Spices, and Seasonings to Packaged products, Beverages, Personal care products, Meats’ we have it all. Choose from a wide range of options in every category, exclusively handpicked to help you find the best quality available at the lowest prices. Select a time slot for delivery and your order will be delivered right to your doorstep, anywhere in Bangalore, Hyderabad, Mumbai, Pune, Chennai, Delhi, Noida, Mysore, Coimbatore, Vijayawada-Guntur, Kolkata, Ahmedabad-Gandhinagar, Lucknow-Kanpur, Gurgaon, Vadodara, Visakhapatnam, Surat, Nagpur, Patna, Indore, and Chandigarh city. You can pay online using your debit/credit card or by cash / Sodexo on delivery. We guarantee on-time delivery and the best quality!

IMPORTANT INSTRUCTIONS

1. Gift vouchers CAN be used at www.bigbasket.com & on BigBasket App.
2. Multiple Gift Vouchers CAN be used in one bill.
3. Gift Voucher CAN be clubbed with on-going promotions/offers.

BigBasket Gift Vouchers / Gift cards can be redeemed to purchase a wide variety of products in the following manner:

1. Login to www.bigbasket.com/member/gift_cards/ or Big Basket App.
2. Click on the icon on the top right and choose, ‘My Gift Cards’.
3. Enter Gift Voucher number and pin. Entire Gift Voucher amount gets credited to the BigBasket wallet.
4. Choose the product & add to the cart.
5. On the checkout page complete the payment by choosing BigBasket wallet payment option & click on proceed.

FREQUENTLY ASKED QUESTIONS

1. How can I return/cancel BigBasket Gift Voucher which I have redeemed?
   Regret that it is not possible. Gift Voucher once redeemed/bought cannot be cancelled or returned.
2. Where can I use my BigBasket Gift Card?
   You can use your BigBasket Gift Card on the site itself.
3. How can I know the status of my BigBasket Gift Cards?
   Enter your voucher code in the Voucher Detail section. You will know the status of your BigBasket Gift Card or visit https://plum-support.xoxoday.com/support/home
4. What is the Validity of my BigBasket Gift Voucher/ BIGBASKET Gift Card?
   The validity of each voucher is different and can be between 3 months minimum to 12 months maximum. For the exact validity of your Gift Voucher, please refer to your Voucher E-Mail and SMS.

1. Valid only in Ahmedabad, Bangalore, Chennai, Delhi, Noida, Gurgaon, Hyderabad, Kolkata, Mumbai, Pune, Bhopal, Chandigarh, Coimbatore, Indore, Jaipur, Jalandhar, Lucknow, Kanpur, Ludhiana, Mysore, Nagpur, Patna, Surat, Vadodara, Vijayawada, Guntur and Vishakapatnam.
2. Gift Card can be used on bigbasket website, App and M-site.
3. Gift Card will be valid for a period of up to 12 months from the date of issue.
4. Entire Gift Card amount will be redeemed and credited to the bb wallet.
5. After the amount is credited, it can be used across multiple orders.
6. Gift Card is not redeemable for cash or credit.
7. If the customer misplaces the gift card, bigbasket shall not be responsible to reimburse / refund.
8. No duplicate will be issued if the gift card is lost or misplaced.
9. Gift Card cannot be re-validated once expired.
10. The holder of the gift card is deemed to be the beneficiary.
11. Validity period of the gift card will not be extended under any circumstances.
12. Any dispute should be referred to bigbasket and the decision of bigbasket shall be final.
13. If Gift Card is purchased in a city not mentioned above, amount will not be reimbursed/refunded.